Welcome to Bumba's Kitchen! These Terms of Service ("Terms") govern your use of our cloud kitchen service, including home delivery and pickup options, operated by Bumba's Kitchen ("we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our service.
Bumba's Kitchen is a cloud kitchen offering food for home delivery and pickup. Our platform enables customers to place orders for meals prepared by us, which are then delivered to their specified location or available for pickup. We aim to provide high-quality meals, crafted with care, and ensure a seamless customer experience.
You must be at least 18 years old to use our service. By accessing or using our services, you confirm that you meet this age requirement and have the legal capacity to enter into a binding agreement with us.
To place an order through Bumba's Kitchen, you may need to create an account. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
All orders placed through Bumba's Kitchen are subject to acceptance and availability. Once you place an order, you will receive an order confirmation email. We reserve the right to cancel any order for any reason. Payment for your order must be made via the methods we provide, and you agree to pay all fees and applicable taxes associated with your order.
Prices for menu items are displayed on our website and are subject to change at any time. While we strive to ensure that pricing information is accurate, we are not responsible for any pricing errors. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
Delivery: Bumba's Kitchen offers home delivery within specific areas. Delivery times are estimated and may vary due to factors beyond our control, such as traffic or weather conditions. You agree to provide accurate delivery information, and we will not be responsible for any failed deliveries due to incorrect information provided.
Pickup: If you choose to pick up your order, you will be notified when your order is ready. You are responsible for collecting your order within the designated time window. Bumba's Kitchen is not responsible for any orders left uncollected beyond this time frame.
If you wish to cancel your order, you must do so within a specified timeframe, typically before the order has been prepared. Refunds are subject to our discretion and may be processed for cancellations made within the allowed window. Once your order has been prepared or delivered, no refunds will be provided.
Bumba's Kitchen strives to accommodate various dietary preferences and restrictions. However, we cannot guarantee that our meals are completely free from allergens. It is your responsibility to inform us of any food allergies or restrictions when placing an order. We are not liable for any allergic reactions or health issues arising from the consumption of our meals.
We take food quality and safety seriously. All meals are prepared in compliance with applicable food safety regulations. In the event that you receive an order that you believe does not meet our quality standards, please contact us within 24 hours. We will investigate the issue and may, at our discretion, provide a replacement or refund.
You agree not to engage in any of the following prohibited activities while using our service:
All content on Bumba's Kitchen, including but not limited to text, graphics, logos, images, and software, is the property of Bumba's Kitchen or its licensors and is protected by applicable intellectual property laws. You may not use any content from our website or service without prior written permission from us.
Bumba's Kitchen shall not be held liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our service, including but not limited to damages for loss of profits, data, or other intangible losses. Our total liability to you for any claim related to the use of our service shall not exceed the amount you paid for your order.
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of our service after the changes have been posted will constitute your acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: info.bumbaskitchen@gmail.com
Phone: (+91) 8240-690-254